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IT Support and Maintenance Services

Website Maintenance, Outsourced IT Support Services

At MacRAE’S, we provide top-notch outsourced IT support and maintenance services to businesses of all sizes.Central to our team’s excellence is our IT specialists, who have been certified for ‘CompTIA Security’. This prestigious certification is a testament to their expertise in cybersecurity and risk management, crucial for the protection and security of networks and organizational data. This specific skill set is integral to our commitment to ensuring that your website runs smoothly and efficiently at all times. Our range of services extends from meticulous website maintenance and support to optimizing WordPress websites, ensuring not just functionality but also top-notch security in every aspect of your digital presence.

Looking to optimize your IT maintenance strategy?

What to expect from Professional Website Maintenance Services

MacRAE’S maintenance plans provide ongoing website support and maintenance services to ensure that your website remains up-to-date, secure, and functioning properly. These plans offer various features and benefits that can help your website stay ahead of the competition, provide a better user experience, and drive more traffic and leads to your business.

Here are some of the key features that you can expect to find in MacRAE’S website maintenance plans

Regular backups and updates

MacRAE’S will perform regular backups of your website and ensure that it is always updated with the latest software versions, security patches, and website bug fixing.

Website uptime monitoring

MacRAE’S will monitor your website 24/7, from multiple locations around the world, to ensure that it is always accessible to your visitors.

Performance optimization

MacRAE’S will optimize your website’s performance by identifying and fixing any speed or loading issues that may be affecting your user experience and search engine rankings.

Content updates and additions

MacRAE’S will provide regular content updates and additions to your website, such as new blog posts, product descriptions, or landing pages to keep your website fresh and engaging for your audience.

Technical support

MacRAE’S will provide ongoing technical support and assistance to help you resolve any issues or problems that may arise with your website.

Why choose MacRAE’S as your partner for IT support and maintenance services

MacRAE’S is a trusted provider of IT support and maintenance services that can help your business stay ahead of the curve in today’s fast-paced digital environment. Here are some reasons why you should choose MacRAE’S as your website support services provider:

Proven expertise

MacRAE’S has been providing IT support services for over two decades, and has a team of experienced professionals who are well-versed in the latest technologies and website maintenance services. We have a proven track record of delivering high-quality services that meet the unique needs and objectives of their clients.

Customized solutions

MacRAE’S understands that every business is different, and therefore, we offer customized solutions that are tailored to your specific needs and requirements. Whether you need help with hardware and software installation, network configuration, offsite data backup solution and recovery, or any other IT support and maintenance service, they can provide you with a solution that is right for you.

Performance optimization

MacRAE’S offers round-the-clock support to ensure that your IT systems are always up and running, and any issues are resolved quickly and efficiently. We have a team of certified technicians who can provide you with prompt and reliable support, whether you need help during business hours or after hours.

Cost-effective services

MacRAE’S offers cost-effective IT support and maintenance services that can help you reduce your IT costs, while improving your operational efficiency and productivity. We offer flexible pricing models that can be customized to meet your budget and cash flow requirements.

Outsourced IT support

MacRAE’S offers outsourced IT support services that can help you free up your internal resources, so you can focus on your core business activities. We can provide you with a dedicated team of IT experts who can manage your technology infrastructure and help you achieve your business goals.

In conclusion, MacRAE’S is a reliable and trusted provider of IT support and maintenance services that can help your business stay competitive and efficient. Contact MacRAE’S today to learn more about our outsourced IT support and services and how they can benefit your business.

Website Security Checks & Updates

Core Updates

Theme/Plugin Updates

Bug Fixing

Service Features	Basic Website Development and Maintenance Services	Advanced Website Development and Maintenance Services
Website Hosting Included
Website Security Checks & Updates
Secure Off-Site Backups
Core Updates
Theme/Plugin Updates
CMS Website build using WordPress
Redesigning of the Websites built on WordPress
Bug Fixing and Functionality enhancement on Existing WordPress Portals & Website
WordPress Website performance improvement
24×7 Website Monitoring
Secure Off-Site & Database Backups
Site Speed Performance tweaks
Custom Build eCommerce solution with Microsoft Technology, Shopify, Magento & WooCommerce
Redesigning of the Websites built on Microsoft Technology, Shopify, Magento and WooCommerce
Bug Fixing and Functionality enhancement on Existing Portals & Websites built on Microsoft Technology, Shopify, Magento and WooCommerce

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What Our Clients Say About Us?

5.0

18 reviews
4.8

30 reviews
5.0

10 reviews

"Their managers were extremely knowledgeable, professional, and responsive."

Renuka Harracksingh

Director of Business Operations

Distinctive Solutions
"They do a great job of keeping me updated and every task on track."

Drew Barnes

Web Dev & Digital Marketing Head

TurnUp Local
"It's so nice to be understood and see the project come to life exactly the way I envisioned."

Christine McAniff

Director of Marketing

Kimre Clean Air
"They understood our requirements well."

Parthavi Zaveri - Patel

Marketing Specialist

Pathway Communications
"The end result exceeded our expectations."

Michael Grimes

Director of Marketing

MGA International Logistics
"We are extremely happy with their services."

Casey McDonald

Sales & Marketing Manager

Consolidated Laundry Machinery
"We're impressed by their efficiency."

Max Beairsto

President

EVCOR
"Their team is dedicated in every aspect."

Stephen Didio

General Manager

Introtek International
"They were flexible and reactive to our needs. They were happy to support in any way possible."

Steve Willis

President

Global Technology Ventures Inc
"I wouldn't hesitate to recommend MacRAE'S to any company looking to drive more qualified traffic to their site."

Matthew Brown

President

Essential Skills
"They know exactly how to speak to the internet to get us results."

Cassandra Lea Wilson

Administrative Systems Engineer

Wilson Chemical Innovations
"Their willingness to go above and beyond to make their customers want to come back was impressive."

Ottmar Brandau

Director of Marketing & Advertising

Pet All Manufacturing
"They knew their business and delivered on their commitments."

Andrew White

President

Comptus

"Shivender and the MacRAE'S team have been very thorough and professional in their SEO, Web and IT services. We at GTV appreciate the ongoing support and expertise provided and look forward to a successful relationship going forward!"

Steve Willis

President

Global Technology Ventures Inc.
"We were very pleased with the finished website and the process to get there. The entire staff at MacRAE'S was very knowledgeable and responsive. They continue to manage our site with updates and changes without any issue. Very satisfied with all aspects!"

Stephen DiDio

General Manager

Introtek International
"Distinctive Solutions Inc. has partnered with MacRAE'S for the past 8 months. Deepak, the Digital Account Manager who is our point of contact is extremely knowledgeable ,very professional and responsive. Our team is not very technical so he took the time to explain how things work behind the scenes. He worked with us to make several adjustments to our website and social media . We narrowed our keywords and based on his and the team's expert managing of our digital campaign, we saw immediate increase in several of our keyword rankings across multiple search engines. We look forward to continue to grow our business with their input and partnership . Thank you very much."

Renuka Harracksingh

Sales & Marketing Specialist

Distinctive Solutions Inc.
"We (Weldflow Metal Products Limited-Mississauga)have worked with MacRAE'S Marketing for all our online marketing requirements. MacRAE'S team is highly knowledgeable, professional and works with diligence. We have found that their marketing strategy has helped us generate leads and has given tremendous online exposure to our business. They are experts in the field of Website development, SEO & digital marketing. Keep up the good work team MacRAE'S!!"

Seemi Nauman

Manager

Weldflow Metal Products Limited
"We are very pleased to have MacRAE'S Marketing as our digital marketing partner for over 2 years now. They are professional and always very helpful."

Avik Bhattacharya

Marketing Manager

Ability Fabricators Inc.
"We are very pleased with the ranking of our targeted key products. Web traffic and quote requests coming from web visits have increased. Very thorough explanation and good analysis of our ongoing program."

Michael Runciman

President

Johnston Industrial Plastics
"We are very satisfied with the MacRAE'S SEO and web design team assigned to our business. Our account lead, Sakshi, takes an interest in learning our business and the markets that are important to us. She brings creative solutions to the challenges facing our business, is very responsive to our questions and concerns, and is persistent in getting answers that will enable optimal SEO performance. It shows in the results: We’ve seen improvements to our Google keyword ranking and organic traffic month over month. As a latecomer to digital marketing, it was important to work with an agency that we could grow with and learn from. MacRAE'S has been the right choice for us, and we would recommend them highly."

Marlene Shoucair

Senior Marketing Consultant

Canada Metal
"I have been very happy with how easy it has been to do business with Sakshi from MacRAE'S. She has been very professional and so helpful. We were able to build a visually stunning website and move our position in the rankings up. We have generated leads and things are progressing well! Christine - Kimre"

Christine McAniff

Director of Marketing

Kimre Clean Air
"It is clear that MacRAE'S is good at what they do. They have helped businesses like mine, Mellow Walk, navigate SEO, enhance our content and better connect digitally with customers."

Andrew Violi

VP of Product Development

Mellow Walk Footwear
"Deepak Panda and his team are an absolute pleasure to work with. MacRAE'S has provided us with the knowledge and expertise that has allowed us to expand our web and social media reach, resulting in increased sales. I would highly recommend them."

Michael Grimes

Owner

MGA International Logistics
"MacRAE'S has done a great job with our website and google rankings. I would highly recommend their services it has been a game changer for MGA."

Greg Grimes

Partner

MGA International Logistics
"Great company! I would highly recommend. The value that they can bring to your organization is worth every penny. Deepak and Rob should get special mention as they have made this journey into SEO for my business very easy. Thank you both!"

Jeff Wiseman

Vice President - Sales & Operations

NATS Canada
"Good quality SEO work for my website. Monthly reports on activities comprehensive but a little complex for a non-SEO person to understand."

Franco DiGiovanni

Senior Project Manager

DigiSci Environmental Consulting
"I have worked with a lot of Internet vendors. We are so happy to have worked with Deepak and his team of engineers at MacRAE'S. Punctual and productive, the quality of his work falls into the category "none better". We look forward to working with him on future projects..."

Gene Vincent

Founder and CEO

Tanksystems
"Very knowledgeable and helpful when it comes to SEO and websites."

Marla McNabb

Administrative Support Manager

A&A Custom Brokers
"MacRAE'S has been our SEO provider for a number of years. When it came time to update our website, we turned to them. Their expertise, reasonable cost and attention to detail has resulted in a website that is fully optimized for new search engine algorithms."

Andrew White

President

Comptus
"We are very pleased with the excellent service we have received from MacRAE'S and specifically our account manager Deepak. Deepak's monthly phone calls to update us on our SEO progress, as well as to inform us of plans that Google may have in the works that could affect our SEO rankings, are extremely helpful in our decision making."

Paul Wells

Director, Technical Services

DuraSystems Barriers Inc.
"MacRAE'S has been an amazing partner to Pathway Communications for its digital marketing efforts. There we worked with Sakshi who was our Account manager. We have nothing but great things to say for her! She is extremely thorough professional and responsive to any requests we may present. She has the required expertise and experience in the digital marketing space which helped us in getting the desired results. Her team has helped increase our organic sessions on our website with continual month over month increase. Our keyword rankings have increased and we have seen so much more traffic to our website. We cannot thank them enough for all of the hardwork and effort put into making Pathways digital presence felt."

Parthavi Zaveri - Patel

Marketing Specialist

Pathway Communications Official
"The team at MacRAE'S is outstanding. What an amazing experience from the initial call to the team meetings and performance reports. The communication and attention to detail are 2nd to none. I can not express my happiness to the move to MacRAE'S enough. And of course the roi is beyond even what was explained to me. Strongly recommend anyone wanting to have their digital presence illuminated to call immediately!"

Demetrois Alafogiannis

President

Canadian Wire Wizards Inc

"MacRAE'S has done an outstanding job developing and designing our new website. I continue to use MacRAE'S today for SEO and highly recommend their services. The entire team is a pleasure to work with."

Regielyn Capobianco

Marketing Coordinator

Roy Turk Industrial Sales
"Absolutely fantastic experience from start to ongoing. Excellent team, phenomenal results. Was able to meet all deadlines and went far over and above than expected! Highly recommend!"

Demetrois Alafogiannis

President

Canadian Wire Wizards Inc
"We have been working with MacRAE'S for a bit over a year now and we are very happy with the results and excited to see how the SEO efforts will continue to increase our visibility and web traffic this year. We are extremely thankful for Sakshi's support throughout this time, she has been very diligent and provides great communication with us and her team involved. If you ever need SEO services, I highly recommend Sakshi and her team! Thank you!"

Joyce Padilla

CMO

Retisoft Inc.
"Very proficient internet marketing. My business has grown dramatically since switching from my previous company. Highly recommended."

Marlon McPherson

Owner

Michaels Global Trading

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