Google Maps Adds Prominent “Ask” Button to Business Profiles
Google is experimenting with a newly positioned “Ask” button in select Google Maps business listings, now appearing alongside primary action buttons like Directions and Call. The button allows users to ask direct questions about a business, streamlining communication. Currently, the feature seems limited to a small test group and hasn’t been widely replicated by users. This update aims to improve interaction between businesses and potential customers, offering a more dynamic and responsive local search experience. Business owners are encouraged to monitor their profiles for this feature and respond promptly to incoming inquiries to maintain engagement and trust.